Cloudvirga announced Thursday that Jesse Decker has joined the company as its chief customer success officer. "Cloudvirga's obsession with solving the mortgage cost problem has resonated deeply with top lenders, igniting our rapid growth," Cloudvirga CEO Michael Schreck said. "We are proud to expand our senior team with an...
As Chief Customer Officer, Sean is responsible for cloudvirga’s customer leadership, implementation, account management and support functions. With 20+ years of experience driving change and strategy to enhance the customer experience, he has built world-class customer success organizations at FileNET, IBM, Quest and Dell.
His career accomplishments include establishing a $200 million renewal global sales channel as a business unit executive for IBM; overseeing six acquisitions and launching offshore delivery centers as vice president of support and services for Quest Software (acquired by Dell in 2012); and serving as global leader of technical consultancy services while vice president of technical operations for FileNET (acquired by IBM in 2006).
He holds a master’s degree in international business administration and a bachelor’s degree in software engineering.